Playfrank Casino Site & Review

PlayFrank Casino has been around for a while, but in 2016 it received a major face lift, in order to make it a unique and fun place to play. Was that rebrand enough to make it worth checking out, and should you sign up today? Let’s take a look at what it has to offer you as a member.


  • One of the largest libraries out there with over 1200 games
  • Fun and friendly look
  • Simple and easy to understand welcome offer
  • Daily missions keep you coming back for more
  • PayPal available in payment options


  • No mobile app
  • Low max bonus with welcome offer

Game Library

Any good casino needs to have enough games to hold your interest. As an online casino, PlayFrank Casino has been around for a while. Does that mean that they have enough games to suit everyone’s tastes?

Take a look at the site, and you’ll find over 1200 games, one of the largest gaming libraries out there. They’re excellent games too, as they’re powered by some of the top names in the industry. NetEnt, Play n’ Go and IGT are all well represented here.

The slots are the main focus here, as there’s hundreds to choose from. Do you have some games that you love to play? You’ll very likely find them here. There’s Starburst, Book of Dead, Gonzo’s Quest, and many more. You’ll find plenty of new titles too, keeping things fresh and interesting. Recently, games like Stampede, Frozen Gems, and Coils of Cash have all been added. There are a few jackpot games here too, but there don’t appear to be as many as other sites out there.

That’s not where the fun stops, though. As well as these games, there’s plenty of table games that you can check out. For example, you can play roulette, blackjack, poker, and baccarat here. Their claim to fame is live games, with over 50 available. These include your regular table games, as well as live games like Monopoly Live and Deal Or No Deal.

With so many games on offer, there’s always going to be something that you’ll enjoy playing. It’s an excellent place to go if you enjoy slots or live casino games. It’s clear the site have put time into collecting the very best games here, for you.

Screenshot from Playfrank
Screenshot from Playfrank

Site Design

PlayFrank Casino took a gamble when they rebranded the site, pun intended. They went from a more sophisticated theme to one that’s more playful. Did that pay off for them as a site?

The theming is certainly very friendly, with fun and colourful graphics greeting you when you log in. The bright colours are a far cry from many other casino sites out there. It’s helped them stand out and make a name for themselves, that’s for sure. It’s also a theme that makes them much more inviting to brand new gamers, too.

The layout of the site is inviting, too. It’s easy to get right into the games and find what you’re looking for. They have games organised by type, so you can start looking for a game you like. All new games are clearly marked, so you can try something you’ve not played before. When you check the live casino section, games are organised by type too, which is very welcome. If you already know the name of the game you want to play, you can search for it in the search bar.

Along the top, there’s a banner that’s constantly updating with all the most recent winners. You’ll see that there’s plenty of wins happening all the time, so you know as a member you’re likely to win on your favourite games.

On the left hand side, you’ll find a menu bar that has everything you need. That includes the button to log in, and links to promotions and daily challenges amongst other things. The design isn’t changing the casino scene, but everything is very nicely laid out and easy to follow.

For mobile players, you’ll be glad to hear the site has a fully optimised mobile browser version. It makes it so easy to access the games you love, wherever you are. They don’t appear to have a mobile app, but you shouldn’t need one thanks to the browser version.

The PlayFrank Casino design is clearly aiming to welcome players both old and new. You’ll certainly feel comfortable here, and it’s a lot more friendly and relaxed than other casinos out there.

Welcome Offer

PlayFrank Casino are up against a lot of competition when it comes to gaining new members. There’s just so many different casinos out there, how can you be sure that you’re going to get a good deal when you sign up? Are you going to get a good welcome offer here?

When you sign up, you’ll be able to claim a 100% matched bonus up to £!00, as well as 50 free bonus spins on one of their most popular slots. Right now for example, you can get spins for Starburst.

This is a good offer as it’s simple and to the point. Again, it’s something that newer casino fans are going to love. No matter what you put down in your initial deposit, you’re always going to double your money. That’s great news for you, as you can put that bonus cash to good use.

There are some terms and conditions attached to the offer. For example, there’s a 40x wagering requirement on the cash you get. That’s the standard for most online casinos though, so shouldn’t be a problem for you. Some may also feel that the bonus is rather small. It’s true that many other casinos can offer more in bonuses, but perhaps the site can offset this with their promotions.


Are PlayFrank offering you good promos to take advantage of, if you become a regular member of the site? What can you expect to see in their promotions tab?

There’s certainly a lot going on, so you can always find something new when you’re here. Right now for example, there’s a Valentine’s Day offer that gives you the chance to win a share of £3000. All you have to do is get to the top of the leaderboard to be in with a chance of winning.

They also host developer promos, such as the PairPlay Celebration that has a prize pool of £5000. What’s really interesting about the promos though, is the Daily Missions. These are the equivalent of a loyalty scheme, and to get the most out of it you’ll need to keep coming back every day.

You’ll get a mission at the top of your dashboard every day, something like ‘wager a certain amount’ or ‘trigger a certain amount of bonus rounds’. When you fulfil it, you’ll be rewarded with free spins. It’s super simple and a lot of fun, as the mission changes every day.

There’s plenty to see in the site’s promotions, so keep an eye on it and see what you can claim the next time you log in.

Banking Options

Once you’ve decided to sign up with PlayFrank Casino, you’ll need to sign up and make your first deposit, in order to start playing. How easy is it to bank here?

First, let’s look at all the payment methods on offer. You can use several different ways, including debit cards like Visa and MasterCard. If you prefer to use eWallets online, you can use PayPal, Skrill, Neteller, or Paysafe in order to deposit here.

That’s a small but comprehensive range of payment options, so any one of those is going to work for you. The best part is that PayPal is an option, so it’s easier than ever to sign up and get playing. After all, nearly everyone has an account with them, so there’s no hold up as you make your first deposit.

When it comes to withdrawals, the amount of time you wait for your cash will depend on the payment method you use. You’ll usually get your cash fastest with eWallets, while a debit card may take 2-3 days before you get your cash. That’s still pretty speedy, though.

The banking here is overall great to use. It’s easy to understand, and it won’t take long to handle your cash.

Customer Service

With any luck, you shouldn’t ever have any problems when you’re using the PlayFrank Casino site. However, things go wrong sometimes and you’ll need a little help. If there is something you need help with, what can you do here?

Firstly, it’s always a good idea to go and check out the FAQ. This is packed full of info and you’ll usually find the answer to your question here. You can easily search through it too, so it won’t take you long to do. If you still don’t find what you need, then you can talk to the customer service team.

If you need to talk to the team, then you can do so through live chat. It’s available directly through the site, and it only takes a few moments to get in touch with the team. They’ll usually be able to help you in minutes, so you won’t be kept from your game for long. They’re available around the clock, so no matter when you need them, they’re there.

The only nitpick we have is that there’s no phone line or email address to use for customer support here. That’s something you would expect to see on most sites, so it’s a shame it’s not available here. Other than that though, the customer service here is top notch.

Responsible Gaming

While most players should never encounter issues with their gaming, there will always be some out there who need additional help. PlayFrank Casino know that, and that’s why they have tools in place to help you. You can check these out at any time via the responsible gaming policy, so you can see what’s available to you.

For example, you’re able to set limits on your account, such as deposit limits. These can be accessed in your account settings, and are great for ensuring you don’t go over budget. Reality checks are another good tool, that pop up and let you know how long you’ve been gaming for. There’s also the option to step away from the site for a while, so you can lock yourself out for a set period of time should you need to.

If you have any more questions, you can check out the policy, or talk to the customer support team who will be happy to help you.


When it comes to online casinos, what is it that makes PlayFrank Casino so special? After their rebrand, they’ve worked hard to create a site that feels welcoming to all. There’s plenty about it that makes it a fun and relaxed place to play. They say themselves that they want you to unwind, so they offer daily missions that encourage you to come back and relax, day after day. Those missions give you lots of free spins, so it’s very worth checking them out.

Their games library is one of the best out there, that’s for certain. With so many games out there, you can’t deny that they have every player covered. From slots to live games, there’s something here for everyone. With over 1200 games, they have one of the largest libraries in the business.

The team are always ready to take care of you too. With 24/7 customer service, you can get help whenever you need it. The team are easy to get hold of, and are always happy to help. There’s excellent responsible gaming tools in place too, so everyone can have a safe and happy gaming experience.

If you’re looking for somewhere new to game, then PlayFrank Casino could be just the place to check out. Grab that welcome offer, and use it to give them a try. You may find that they really are the place to be.

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